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Quickbooks iif file import error – Solved

Quickbooks iif file import error – Solved – in this post we provide you the solutions how to fix iif files.

Quickbooks iif file import error – Solved

We recently changed banks.  Our .iif file downloads worked fine from the old bank but we have been having problems with the downloads from the new bank.  I have spent quite a bit of time trying to identify the problem and think that I may have a clue at this point.

Our .iif file has three heading lines:

!TRNS  TRNSID  TRNSTYPE  DATE  ACCNT  NAME  AMOUNT  MEMO  DOCNUM  CLASS
!SPL  SPLID  TRNSTYPE  DATE  ACCNT  NAME  AMOUNT  MEMO  DOCNUM CLASS
!ENDTRNS

When downloading the .iif file we get messages like
    Error on Line 6: Can’t record invalid transaction      and
   Error on Line 73: You can’t change the type of a name or add duplicate name.

At the end of the upload, we end up with ‘two’ new bank accounts:

    Unknown
    9_____835-Demand Deposit

The two bank accounts show the same totals but one is a negative number and the other a positive.

Based on my own review, it seems that there are two problems:

  1. Two bank accounts are being generated instead of one.
  2. In the .iif file it looks like any transaction that has an TRNSTYPE of “PAYMENT” results in an error (Can’t record invalid transaction)

(I think that I can address the ‘You can’t change the type of a name or add duplicate name’ error message).

We first encountered this problem with a company file that he was working with so decided to try it with a QuickBooks sample company account and ran into the same problem…so I don’t think that it’s a problem with the software (QB Premier Ed. 2016).

  • importing iif files into quickbooks 2019
  • import iif file into quickbooks desktop
  • quickbooks we weren’t able to import right now
  • ; [error] it’s a list or transaction that is not supported by the iif import process.
  • unable to import iif files into quickbooks
  • iif file not importing
  • quickbooks 2019 errors
  • quickbooks 2019 iif import error
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Quickbooks Desktop 2018 can’t open State_w2.xlt or State_SUI.xls. Error 31

Solved: Quickbooks Desktop 2018 can’t open State_w2.xlt or State_SUI.xls. Error 31

Export to Excel Failure

  1. Restart your computer to close unnecessary programs interfering with QuickBooks.
  2. Back up your QuickBooks company file.
  3. Go to Start and then Control Panel. …
  4. Select Programs and Features. …
  5. Choose QuickBooks in the list of programs and click Uninstall/Change.
  6. Click Continue, then, Next.

Reinstalling QuickBooks and Office 365 are good ways to resolve this error. Generally, the error code 31 occurs due to corruption or malfunctioning of hardware. Damaged Microsoft Office installed in your system can also cause this error. You can follow these steps get rid of this error:

How to Solve QuickBooks Error 31

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Mac desktop Quickbooks app error “Something’s not quite right”

Solved – Mac desktop app error “Something’s not quite right”

Cache files are likely the reason why you encounter this error message. Sometimes they store up in the system causing issues in the product.


Let’s clear the app data to refresh the connection. Here’s how:

  1. Go to the Help menu at the top.
  2. Select Reset App Data.

Now log out and back in to check if you’re now able to access the Banking page. If you continue to get the same result, I recommend uninstalling and reinstalling the application. 


Simply drag the QuickBooks app from the Applications folder to the Trash or go to the Finder and click Empty Trash to completely remove the app. Once done, follow these steps to reinstall it:

  1. From the Downloads section, select the QuickBooks.dmg file and move it to the Applications folder.
  2. Launch the QuickBooks App and click Sign In to enter your QBO account credentials.
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Quickbooks Connect to PayPal app Error “Something’s not quite right”

Solved Error – Quickbooks Connect to PayPal app Error “Something’s not quite right”

Where can you manage the settings for the connect to PayPal app?

Set up Connect to PayPal

  • Log in to your QuickBooks Online account.
  • From the left menu, select Apps.
  • Look for Connect to PayPal.
  • Select Get app now.
  • Mark the box for the appropriate file, then select Install.
  • Select Let’s do it.
  • To authorize Intuit to pull data from your PayPal account, select Give permission.

How do I import PayPal into QuickBooks online?

  1. Login to your QuickBooks Online account.
  2. Select Apps from the left menu.
  3. Select My Apps at the top.
  4. Locate the Sync with PayPal app card.
  5. Select Settings on the Sync with PayPal app card.
  6. A new tab opens.
  7. Select Run in the Manual Import section. Once there, enter the desired date range then select Run.

Is PayPal a bank account in QuickBooks?

While Quickbooks allows you to automatically import transactions from some bank accounts, adding a PayPal account to Quickbooks so you can keep track of online transactions requires a little more work. … If you do not have a separate PayPal account for your business, log in using your personal account credentials

PayPal is a unique payment tool that is becoming ever more popular as customers and vendors become more comfortable with electronic payments.

PayPal can be viewed as a payment processor, or an invoicing/sales tool, or an online checking account or wallet, or all of the above! However, this versatility also means it can often be confusing and complicated to handle in QuickBooks.

In general we recommend customers treat PayPal as a ‘bank’ account within QuickBooks. This is also how our integrations including Connect to PayPal, are designed. By thinking of PayPal as a bank, you can (and should) regularly reconcile your balance in QuickBooks with your PayPal statement. It also means when you withdraw money from PayPal into a real bank account, or when you Pay with PayPal using a credit card, these scenarios should be treated as transfers between two accounts in QuickBooks (between your checking account and PayPal account, or between your PayPal account and your credit card)

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QuickBooks Support
Toll-Free Number:
(888) 306-6999

24x7 USA Support
QuickBooks Support
Toll-Free Number:
(888) 306-6999

24x7 USA Support


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