To resolve this issue, first rule out data damage by trying to open a QuickBooks sample company file. If the error still occurs, disable Windows compatibility mode.

  1. Open a QuickBooks sample company file:
    1. On your keyboard while you open QuickBooks, Press and hold the Ctrl key
    2.  When the No Company Open window appears, Release the Ctrl key
    3. If the error occurs before the No Company Open window appears, proceed to next step
    4. Click Open a sample file in the No Company Open window and you have to select any one of the sample files in the list.
      • your company file may be damaged, If the sample company file opens without displaying the error. Refer to “Verifying and rebuilding QuickBooks company data” or restore your company file from a backup.
      • If the error occurs when opening the sample company file, proceed with next step and 3 to disable Windows compatibility mode.
  2. Disable the Windows compatibility mode setting for the QuickBooks desktop shortcut icon:
    • Right-click the QuickBooks shortcut icon on your Windows desktop and you have to select  Properties.
    • Click on the Compatibility tab.
    • Clear the checkbox Run this program in compatibility mode for and click OK. click Cancel and proceed to step 3,  If that checkbox is not selected,
  3. Disable the Windows compatibility mode setting for the QBW32.EXE file:
    • Right-click the QuickBooks icon on your Windows desktop and click on Properties.
    • to open the QuickBooks installation folder, Click the Shortcut tab and click Find Target
    • Right-click QBW32.EXE and click on  Properties.
    • Click the Compatibility tab.
    • Clear the checkbox Run this program in compatibility mode for and click OK.
    •  click Cancel, If that checkbox is not selected,
    • Close the Windows Explorer window and the QuickBooks desktop shortcut properties window.
  4. Now you have to Open QuickBooks and your company file.