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Initializing QBPOS Application Log Error Causes and its Troubleshooting

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QuickBooks Point of Sale is a software or platform that is designed in such a way to assist small or large business owners to keep track of their data such as their sales, stock list, customers offer, customer’s data and many more.It is an alternative to the traditional method of cash register by companies. It is time saving and quick method of keeping track of data.

Different business owners use this program to update their product sales and to immediately check how much stock they have left in their store.But sometimes it happens that when launching or starting QuickBooks Point of sale software you will see an error on the screen and the error would be:

“Error initializing QBPOS application log. If this happens every time you launch the program, please contact Technical Support.”

 When this error comes you are not able to continue your work on QuickBooks Point of Sale. But this error does not make it worse because sometimes errors occur because of compatibility of two software and same is the issue with QuickBooks.

Further, in this post, we are going to discuss Initializing QBPOS Application Log Error Causes and it’s Troubleshooting steps that need to be followed to rid of this error and continue your work on QuickBooks.

Error initializing QBPOS application log error is mainly caused by windows system files damage. The damaged system files can be a real threat to the well being of the computer system.

Causes of  Initializing QBPOS Application Log Error

  • This error mostly pops up when you are initializing or launching QuickBooks Point of Sale.
  • Error initializing QBPOS application log error is mainly caused due to windows system files damage.
  • It is often a good idea to repair window system files as it can be a real threat to your computer system.
  • If you have been experiencing system or sometimes application crashes in windows then, there are chances that system files are corrupt or damaged.

Troubleshooting steps to fix to Initialize QBPOS Application Log Error

There are mainly two solutions to fix this error. The solutions are

  • Edit the contents of the QBPOSShell folder
  • Create new windows admin

You need to follow only one solution or both to solve this error. Let us check out the troubleshooting for different windows.

Solution 1: Edit or Delete the Contents of the QBPOSShell Folder

Windows 7 and Vista

  1. Press the CTRL + ALT + DELkeys simultaneously on the keyboard and select click on Task Manager from the options.
  2. Click the Processes tab, select exe and then select  End Process.
  3. Right-click the Start button or icon on your desktop and then click on Open Windows Explorer.
  4. Click Organize and then choose Folder and Search Options.
  5. Click the View tab, select Show hidden files and folders and then click OK.
  6. In the left window, click Computer and go to: C:\Users\{User logged on}\AppData\Local\Intuit\QBPOSShell.exe…\{last modified folder}
  7. Press the CTRL + Akeys to select all the files in the folder and then press Delete.
  8. Close the window and open Point of Sale.

Windows 8, 8.1

  1. Press the CTRL + ALT + DELkeys simultaneously on the keyboard and select click on Task Manager from the options.
  2. Click On the Processes tab, select QBPOSShell and then click End Task.
  3. Drag your mouse to the lower-left corner, right-click the Start button and then choose File Explorer.
  4. Click the View tab and check the Hidden items
  5. In the left window, click Computer and go to: C:\Users\{User logged on}\AppData\Local\Intuit\QBPOSShell.exe…\{last modified folder}
  6. Press the CTRL + Akeys to select all the files in the folder and then press Delete.
  7. Close the window and open Point of Sale.

Windows 10

  1. Press the CTRL + ALT + DELkeys simultaneously on the keyboard and select click on Task Manager from the options.
  2. Click On the Processes tab, select QBPOSShell and then click End Task.
  3. Drag your mouse to the lower-left corner, right-click the Start button and then choose File Explorer. OR, at the bottom of the screen select the icon that looks like a manilla folder.
  4. Click the View tab and check the Hidden items
  5. In the left window, click Computer and go to: C:\Users\{User logged on}\AppData\Local\Intuit\QBPOSShell.exe…\{last modified folder}
  6. Press the CTRL + Akeys to select all the files in the folder and then press Delete.
  7. Close the window and open Point of Sale.

Windows XP

  1. Press the CTRL + ALT + DELkeys simultaneously on the keyboard and select click on Task Manager from the options
  2. Click the Processes tab, select exe and then click End Process.
  3. Right-click the Start button and then choose Explore.
  4. Choose Tools > Folder and Search Options.
  5. Click the View tab, select Show hidden files and folders, and then click to clear the Hide protected operating files checkbox.
  6. Click Yes to the warning and then click OK.
  7. In the left window, click Computer and go to: C:\Documents and Setting\Administrator\ LocalSettings\ApplicationData\Intuit\QBPOSShell.exe…\{last modified folder}
  8. Press the CTRL + Akeys to select all the files in the folder and then press Delete.
  9. Close the window and open Point of Sale.

Solution 2:  Create new windows admin

 Windows 7

  1. Click on the Windows Start button and select Control Panel.
  2. Select User Accounts.
  3. Click on  Manage another account.
  4. Click Create a new account.
  5. Add a name to the account and select
  6. Click on Create account.
  7. Restart the computer and sign in to the new administrator account.
  8. Open Point of Sale. (Note: You may have to open it from the Windows Start menu if you do not see an icon on the desktop.)

Windows 8, 8.1 and 10 

  1. Drag your mouse to the lower-left corner, right-click the Start button and then choose Control Panel.
  2. Select User Accounts and Family Safety and then click User Accounts.
  3. Press Manage another account.
  4. Click on the Add a new user in PC Settings
  5. select  Add a user
  6. Click the Sign in without a Microsoft account
  7. Click Local Account.
  8. Enter a username, leave the password blank, click Next and then click
  9. Restart the computer and sign in to the new administrator account.
  10. Open Point of Sale. (Note: You may have to open it from the Windows Start menu if you do not see an icon on the desktop.)

Windows Vista 

  1. Click the Windows Start button and select Control Panel.
  2. Double-click User Accounts.
  3. Click on  Create a new account.
  4. Select Set as Administrator.
  5. Click Create account.
  6. Restart the computer and sign in to the new administrator account.
  7. Open Point of Sale. (Note: You may have to open it from the Windows Start menu if you do not see an icon on the desktop.)

Windows XP

  1. Click the Microsoft Windows Start button and select Enter control in the Open field and then click OK.
  2. Double-click User Accounts.
  3. Click Create a New Account, and then follow the on-screen instructions to create a user account with administrative permissions.
  4. Restart the computer and log in to the new administrator account.
  5. Open Point of Sale. (Note: You may have to open it from the Windows Start menu if you do not see an icon on the desktop.)

Hope our post about Initializing QBPOS Application Log Error Causes and its Troubleshooting would be helpful to you.We would be glad if your error gets resolved by following the above-discussed steps.

Most of the times Error initializing QBPOS application log gets easy resolved by following the step by step procedure as discussed above.If the error does not get resolved then you just give a call on a toll-free number. And the technical representative will surely guide you for the resolution of your query.

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